Top health organizations name Customer Experience (CX) as their top strategic performance measure. Proven to increase loyalty,...
Posted By Phase2 on 09/28/2023
The state of the U.S. healthcare system and the increased demand placed on employees are contributing to a high number...
Posted By Modea on 08/10/2023
Part Two of MERGE’s seven-part series on omnichannel marketing discusses the importance of understanding the thoughts,...
Posted By MERGE on 07/11/2023
Be honest. When’s the last time you opened that file labeled “Customer Personas?” Months ago? Years ago?If...
Posted By Aha Media Group on 02/15/2023
Mobile usage by consumers continues to increase. Their expectations to use healthcare apps and tools in the same...
Posted By Modea on 08/24/2022
Early in the new year, it’s customary to take some time to reflect on the past, set goals for the present, and plan...
Posted By Modea on 02/01/2022
Although the buzzword “digital front door” has been used in healthcare circles since 2017, the concept itself...
Posted By Modea on 12/06/2021
Earlier this month, our team sponsored, exhibited, and presented at the Healthcare Marketing & Physician Strategies...
Posted By Modea on 11/22/2021
Imagine that you have the power to authorize and create anything you want for your organization’s digital front door....
Posted By Modea on 11/02/2021
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